Updated 2 years ago by Andrew White

Do you use Zenefits for your company benefits and payroll? Below are 5 frequently asked questions that you can add as a Text KB article.

Just copy and paste!

Click here to learn how to add a KB article.

Title: Expensing my commuter benefits 


  1. Click on the Commuter Benefits app on your dashboard.
  2. Click on the Claims tab at the top of the page.
  3. Click on the Submit a Claim button.
  4. Enter information about your expense: Transit or parking expense, name of company, dates purchased, amount paid 
  5. Upload a picture of your receipt.
  6. Click Submit.

Keywords: Reimbursement, commuter benefits, claims, Uber, Lyft, Caltrain, transit, parking   

Title: Add Zenefits calendar to Google calendar 

Description: To open a Zenefits calendar in Google Calendar

  1. Click the down arrow next to Other calendars
  2. Select Add by URL from the menu
  3. Paste the calendar feed URL and click Add calendar 

Keywords: Add calendar, Google calendar, calendar integration 

Title: Download my W-2


  1. Open your Personal Information App 
  2. From the left hand menu, select Documents. 
  3. Scroll down to the Payroll section to see the W-2

Keywords:  W-2, taxes, forms needed, end of year, 

Title: Reset Zenefits Password


  1.  Click Need help logging in
  2.  Click Need help to reset my password 
  3.  Enter email registered with account 
  4.  Click Send me link 

Keywords: Locked out of Zenefits, forgot password, whats my Zenefits password, reset password

Title: Change work email address 


  1. Open the Personal Information app.
  2. On the next page, select the edit icon on the Contact Info section.
  3. Enter the new employee work email address.
  4. Click Save at the bottom of the page.

Keywords: Want different work email, change email address, new email, different email

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