Confluence Integration
Confluence is a content collaboration tool used to help teams collaborate and share knowledge efficiently. With atSpoke, you can import resources from Confluence to atSpoke's knowledge base.
Setup
- Navigate to Settings
- Select the Integrations tab
- Scroll through the menu until you reach the Knowledge Management section, then choose Confluence
- You'll be directed to your Confluence instance to complete the Oauth. Log in using your Atlassian credentials.
- Review the permissions and choose which Confluence instance you'd like to integrate and choose Agree to accept the permissions.
Importing resources from Confluence
- Navigate to Settings
- Choose the Integrations Menu
- on the Confluence card choose Edit Connection
- Map your atSpoke team to a Confluence Workspace
- Click "Update connection" when your atSpoke team has the appropriate Confluence Workspace
Knowledge base resources
Navigate to the Knowledge section in the sidenav where you can begin to import Confluence resources. Hover over the plus button and click Confluence icon to import resources.
This next window will allow you to sync your Confluence articles to each team. Select the articles you'd like to import, file the resource under the appropriate atSpoke team, then click "import".
These resources will passively sync with your Confluence Workspaces where any edit or change in your Confluence portal will be reflected in your atSpoke import.
Syncing resources
Once you've imported your resource from Confluence, they will sync daily. This means that if the title of the Confluence resource changes, you will see the change reflected in the atSpoke knowledge base resource.