Guru integration

Updated 1 month ago by Johnson Vo

Guru is a content collaboration tool used to help teams share knowledge efficiently. With the atSpoke integration, you can access cards from Guru to atSpoke's knowledge base. atSpoke connects with Guru to access existing knowledge and index the information. With machine learning atSpoke is able to answer requests with Guru cards.

Setup

You'll need your Guru admin account email and Guru User API Token to complete the steps below.
  1. Navigate to the Integrations tab from the Settings page
  2. Click "Connect" on Guru
  3. Enter the Guru admin account email with Guru User API Token
  4. Click "Connect"

Import Guru Collection

  1. Map an atSpoke team to a Guru Collection
  2. Once you're satisfied with your mapping, click "Update connection"

Import Guru Cards

Now that your Guru Collection has been mapped to an atSpoke team, head over to the Knowledge base to begin importing cards.

  1. Hover over the plus (+) button and select the Guru logo
  2. Select a collection and the cards you want to import
  3. Cards must be mapped to an atSpoke team
  4. Click import once you're satisfied with the Guru card mappings


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